These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Korum Technologies (“Korum,” “we,” “our,” or “us”) governing your access to and use of the Korum mobile application, website at korum.app, and all related services (collectively, the “Service”).
By registering for, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
Korum is a Software-as-a-Service (SaaS) platform that provides digital tools for election campaign management. The Service enables Users to:
Korum is a technology tool. It does not provide political consulting, voter outreach services, legal advice, or any service that involves direct interaction with voters. Korum does not independently collect, control, or determine the use of any data entered by Users into the Service.
To use the Service, you must:
By registering and completing the in-app consent process, you represent and warrant that you meet all eligibility requirements stated above. Korum reserves the right to refuse, suspend, or terminate access for any User who does not meet these requirements or who misrepresents their eligibility.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Korum shall not be liable for any loss or damage arising from unauthorised use of your account resulting from your failure to protect your credentials.
The Service is offered on a subscription basis. A free trial period may be available for new Users. Details of available plans, pricing, and features are published on our website and within the app. Korum reserves the right to modify pricing and plan features with reasonable advance notice of at least 15 (fifteen) days.
Subscription fees are payable as per the billing cycle of your selected plan. Payments may be processed through in-app payment mechanisms or through separate invoicing as agreed upon at the time of subscription. All fees are quoted in Indian Rupees (INR) unless stated otherwise.
Subscription fees are generally non-refundable. Refund requests for exceptional circumstances may be considered at Korum’s sole discretion on a case-by-case basis. Requests should be submitted to privacy@korum.app within 7 (seven) days of the charge.
You may cancel your subscription at any time. Upon cancellation, your access to paid features will continue until the end of your current billing period. Your account and User Data will be retained in accordance with our Privacy Policy unless you request deletion.
If payment is not received within the applicable grace period, Korum may suspend access to paid features until payment is received. Continued non-payment may result in account suspension or termination.
You retain full ownership of all User Data entered into or generated through the Service. Korum claims no ownership, licence, or intellectual property rights over User Data. Korum processes User Data solely to provide the Service to you and for no other purpose.
At your request, Korum acquires and processes publicly available electoral roll data published by the Election Commission of India or State Election Commissions. This processing involves converting publicly available PDF documents into structured digital format using optical character recognition and related technologies. You acknowledge and agree that:
You are solely responsible for ensuring that your collection, entry, processing, storage, and use of all data within the Service complies with all applicable laws and regulations, including but not limited to:
Korum shall not be held liable for any consequences arising from a User’s non-compliance with applicable laws.
You may use the Service for legitimate election campaign management purposes, including organising campaign data, managing field operations, conducting surveys, generating reports, and coordinating campaign activities for your internal campaign strategy.
You agree not to use the Service for any of the following purposes. Violation of these terms may result in immediate suspension or termination of your account without refund:
Korum reserves the right to investigate suspected violations of these Terms. If a violation is confirmed, Korum may, at its sole discretion:
Korum may cooperate with law enforcement and regulatory authorities in the investigation of suspected illegal activity conducted through the Service.
The Service, including its design, interface, features, code, documentation, logos, trademarks, and branding, is owned by Korum Technologies and is protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms for the duration of your subscription.
You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service or any part thereof without prior written consent from Korum.
You may terminate this agreement at any time by cancelling your subscription and, if desired, requesting account deletion through the app or by contacting privacy@korum.app.
Korum may terminate or suspend your account for:
In cases of serious violations (including prohibited conduct under Section 7.2), Korum may terminate access immediately without prior notice.
Upon termination, your right to use the Service ceases immediately. Data deletion follows the timelines described in our Privacy Policy. Sections 6 (Data Ownership), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 13 (Governing Law) shall survive termination.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Korum does not warrant that:
Korum is a technology tool provider and does not provide legal, political, or strategic advice. Korum makes no representations regarding the legality, suitability, or effectiveness of any campaign strategy implemented using the Service. Users are advised to seek independent legal counsel for compliance matters.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KORUM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR LEGAL LIABILITY ARISING FROM YOUR USE OF DATA PROCESSED THROUGH THE SERVICE.
KORUM’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO KORUM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The limitations in this section apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Korum has been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Korum Technologies, its directors, officers, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and court costs) arising out of or related to:
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of thirty (30) days from the date of written notice of the dispute.
Any disputes arising from or related to these Terms or the Service that cannot be resolved through negotiation shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.
Korum shall not be liable for any failure or delay in performing its obligations under these Terms caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, riots, government actions, pandemic, epidemic, internet disruptions, power failures, or third-party service outages.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
These Terms, together with the Privacy Policy and the in-app consent agreement, constitute the entire agreement between you and Korum with respect to the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.
The failure of Korum to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Korum.
You may not assign or transfer these Terms or your rights under these Terms without Korum’s prior written consent. Korum may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of substantially all of its assets, with notice to you.
Korum reserves the right to modify these Terms at any time. When we make changes:
For questions or concerns regarding these Terms, please contact us:
Korum Technologies
Email: privacy@korum.app
Website: https://korum.app